Compare

Restaurant Platforms vs Uber Eats

Uber Eats can bring in new customers — but at a per-order commission, and those customers stay Uber's. Here's how owning your orders directly compares.

Calculate your savingsSee a live restaurant
  • 0% ordering commission
  • You own your customers
  • All-in-one, cancel anytime
Keep your orders, keep your customers

The real difference is who keeps the money

Uber Eats is great for getting discovered. But discovery shouldn't mean a permanent cut of every order — or losing the customer to the app.

On Uber Eats
Order total$30
Commission (~28%)−$8
You keep$22

The customer belongs to Uber Eats.

Direct on your site
Order total$30
Commission (0%)$0
You keep$30

The customer is added to your CRM.

0% beats a per-order cut

Marketplaces like Uber Eats publicly charge roughly 15–30% commission per order. Your direct ordering site charges 0% commission. The more you sell, the more that gap matters.

Your customers should be yours

On Uber Eats, the guest belongs to the marketplace — you can't easily reach them again on your own terms. Your own storefront turns every order into a contact you keep, with loyalty and CRM built in.

Get discovered, then bring them home

There's nothing wrong with being on the apps for reach. The goal is to convert those first-timers into direct regulars — so the next order skips the commission entirely.

Side by side

Restaurant Platforms vs Uber Eats, line by line

The capabilities that matter for a restaurant that wants to own its growth — compared fairly.

  • Ordering commission

    Marketplace commission ranges are widely published; check current rates for your market.

    Restaurant Platforms

    0% on direct orders

    Uber Eats

    Typically 15–30% per order

  • Who owns the customer

    On a marketplace, the guest's data and re-marketing largely belong to the app, not your restaurant.

    Restaurant Platforms

    You do — name, email, history

    Uber Eats

    The marketplace owns the relationship

  • Direct online ordering on your own site

    Marketplaces are a directory you list inside, not your own branded storefront.

    Restaurant Platforms

    Included

    Uber Eats

    Not included

  • Your own branded website

    Restaurant Platforms

    Included

    Uber Eats

    Not included

  • Loyalty & rewards you control

    Any loyalty lives inside the marketplace, tied to its account — not yours.

    Restaurant Platforms

    Included

    Uber Eats

    Not included

  • Guest CRM (a customer list you keep)

    Restaurant Platforms

    Included

    Uber Eats

    Not included

  • AI restaurant manager

    Restaurant Platforms

    Included

    Uber Eats

    Not included

  • Catering & large-order quotes

    Restaurant Platforms

    Included

    Uber Eats

    Not included

  • Marketing automation (your audience)

    You can only market to your own guests if you actually own their contact details.

    Restaurant Platforms

    Included

    Uber Eats

    Not included

  • Contracts & lock-in

    Restaurant Platforms

    No lock-in — cancel anytime

    Uber Eats

    You depend on their app for orders

  • Setup

    Restaurant Platforms

    We migrate your menu — live fast

    Uber Eats

    List on their platform

Comparisons reflect publicly available information and typical setups; check each provider for current details.

Switching is easy

Move over without missing a beat

You don't have to rebuild anything. We bring your menu and customers across, and you keep serving the whole time.

1

We move your menu for you

Send us your current menu and we'll set up your branded ordering site — items, photos, prices, and modifiers. You don't start from a blank screen.

2

Bring your customers with you

Already have a customer list? Import it and pick up loyalty and marketing right where you are. Every new order keeps building the list you own.

3

No downtime, no risk

Keep taking orders the way you do now while we get you set up. Flip the switch when you're ready — and cancel anytime, no lock-in.

No downtime · No setup fees · Cancel anytime

See what you'd keep with 0% commission

Run your real numbers in the savings calculator, or watch the whole platform on a live restaurant. Then decide for yourself.

Calculate your savings See a live restaurant

0% ordering commission · You own your customers · Cancel anytime