Loyalty & rewards

Turn first orders into regulars

Points, free-item rewards, refer-a-friend, birthday treats, and win-backs — set up once, they run quietly in the background. Points and enrolment happen on their own; any message that goes to a customer waits for your approval first.

  • Points on every order
  • Refer-a-friend & birthdays
  • Win-backs that run themselves
MR

Maria R.

Gold member · Kerala Kitchen

Earning

Reward points

240

400 = free pizza

Lifetime value

$312

Repeat visits

11

Ordered Pepperoni XL

+40 pts
White-glove
The problem

A great first order isn’t enough to keep them

Winning a new customer is the hard part. Losing them to silence is the avoidable part — and it’s where most independent restaurants quietly leak their best regulars.

First-timers vanish

Most people who try you once never come back — not because the food was bad, but because nothing reminded them you exist.

Regulars go quiet

A loyal customer skips a few weeks, drifts to whoever sent the last offer, and you never even notice they slipped away.

Punch cards are dead

Paper cards get lost, apps go uninstalled, and the “buy ten get one free” math nobody tracks brings nobody back.

The solution

Rewards people actually want

No confusing math, no app nobody opens. Just clear, satisfying reasons to order again — built into the same site customers already use.

Points on every order

Customers earn points each time they order, building toward a reward worth coming back for — automatically, no card to carry.

Progress to a free item

A clear “you’re almost there” bar nudges people to place one more order to claim what they’ve already half-earned.

Refer a friend

Happy regulars share a link, both sides get a little reward, and you gain a new customer who already trusts you.

Birthday treats

A free dessert or discount lands on their birthday — a day they’re already planning to celebrate and want to spend.

Win-back offers

When a regular goes quiet, a friendly “we miss you” offer is queued up — ready to send the moment you approve it.

VIP tiers

Your best customers unlock perks that make them feel recognized — and people who feel valued order more often.

The loyalty loop

One order becomes a regular habit

Every reward is one more nudge along the same simple loop — first order, joins loyalty, returns, refers — and then it starts over with the friend they brought.

01new

First order

A new guest orders from your site and is remembered — name, contact, and what they liked.

02step

Joins loyalty

They’re enrolled simply by ordering. No app to download, no sign-up form to abandon.

03step

Returns for points

A progress bar and a reward in reach nudge them back for a second visit, then a third.

04grows

Refers a friend

A regular shares their link, and a brand-new customer arrives already trusting you.

Set it up onceWhite-glove

Set it up once. It runs while you cook.

Turn loyalty on, choose your rewards, and step back. Customers enroll as they order and points add up on their own; birthday and win-back offers are drafted and queued, then go out the moment you approve — so the relationship keeps growing while you run the floor.

Auto-enrollYou approve sends0% commission
MR

Maria R.

Gold member · Kerala Kitchen

Earning

Reward points

240

400 = free pizza

Lifetime value

$312

Repeat visits

11

Ordered Pepperoni XL

+40 pts
Loyalty & rewards

Give customers a reason to come back

Book a free demo and we’ll show you how rewards turn a single order into a habit — and with no commission taken.